1. Introduction and Use

This page tells you the terms and conditions on which you, the individual or corporate user (‘you’), may make use of our website www.knighttours.ae (the ‘Website’). The Website serves as a platform for information and inquiries. By using the Website, you indicate that you accept these terms and conditions.

2. Company Information

This Website is owned and operated by Knight Tours (‘we’, ‘us’). We are a locally based tourism company established in Dubai, United Arab Emirates, with our principal place of business at: Al Hamriya Shopping Center, Hor Al Anz Deira, Dubai, United Arab Emirates.

3. Payment Policy (Agent Inquiry Only)

Knight Tours does not process payments directly through this website. * Booking via Inquiry: All bookings must be initiated via an inquiry form, email, or telephone.

  • Payment Methods: Once your inquiry is received, a dedicated Knight Tours agent will contact you to finalize your itinerary and provide details regarding our accepted modes of payment.

  • Payment Completion: Your booking is only confirmed once payment has been received and verified by our agent through our authorized offline or bank-transfer channels.

4. Governing Laws

These Terms and Conditions shall be governed by and construed in accordance with the laws of Dubai, United Arab Emirates. Any dispute arising out of these Terms and Conditions may be brought exclusively in the national courts of Dubai.

5. Cancellation and Refund Policy

  • Change Requests: All requests to change a booking are subject to availability and the agreement of our agents.

  • No Shows: Failure to arrive at the designated location at the specified time without prior agent approval shall be classed as a “no show,” and no refund will be issued.

  • Force Majeure: Knight Tours reserves the right to cancel or alter any part of a tour due to weather, government restrictions, or other events beyond our control. In such cases, refunds or partial refunds are at the sole discretion of the management.

6. Liability and Risk Acceptance

  • Activity Risks: You acknowledge the potential risks involved in desert adventures and safaris. You are responsible for ensuring you are physically capable of participating.

  • Insurance: Knight Tours accepts no responsibility for damage, loss, accident, sickness, or injury. We strongly advise all guests to maintain comprehensive travel and health insurance.

  • Personal Belongings: All personal items are carried at your own risk.

7. Safari Vehicle Safety

  • Seat Belts: In accordance with UAE law, all passengers must wear seat belts while the vehicle is in motion.

  • Children: For the safety of younger passengers, special seating (car seats) is required and must be requested and confirmed with your agent during the booking process.

8. Third-Party Operators

For certain activities or tickets (e.g., Burj Khalifa, Theme Parks), we act as an agent for the operator. Their specific terms and conditions apply to those portions of your booking.

9. Contact Our Agents

To inquire about a tour or settle a payment, please reach out to our team:

  • Phone: +971 4 268 6555

  • WhatsApp: +971 54 9982278

  • Email: marketing@knight.ae

  • Office Address: Al Hamriya Shopping Center, Hor Al Anz Deira, Dubai, UAE.